Terms of sale

TERMS OF SALE

Delivery is available while stocks last.

The supply takes place on basis of commercial conditions. Herewith we set transport conditions (route and means), unless the buyer requires any special shipment and if necessary takes charge of extra costs resulting thereby.

Customer receives the products ordered as new commodity in original packaging and with manufacturer’s warranty, unless otherwise declared. The complaint about visible defects is accepted within 10 days from the date of purchase. After verification of the complaint, the item will be replaced with no further costs for the buyer.

Shipping charges are calculated separately and can be consulted on our web site and are indicated also during the order procedure.

Regarding deliveries to foreign countries the following applies: the buyer must pay the custom duty according to the current regulation and a possible value-added tax on imported goods.

All registrations, fillings and processing of personal data are carried out according to the law as per D. lgs. 30/06/2003, N. 196. Giesse Tech Srl as “personal data Controller” informs that:

Data are collected straight from the customers via fax, e-mail, order forms and / or online personal registration In order to access and navigate the web site www.giesse-tech.it no registration is required: consultation of all pages is free, as well as the adding of products to cart to see total costs including shipping. To purchase or save a shopping list data must be registered as well as to proceed with delivery and invoice. When you sign up you can create an account so that you can access your control panel and change or update your data at any time.

Data communication is to be considered mandatory in order to manage the order. In case of lack of data necessary to perform the delivery or issue an invoice, Giesse Tech Srl will proceed with the cancellation of the order itself

Personal data collected by this form are used as follows:
• to comply duties as per order
• contract in order to manage the delivery to the address indicated and for the after sales service;
• to comply tax duties;
• to send information and notices concerning the order;
• to elaborate statistics concerning the use and navigation of the web site www.giesse-tech.it;

All personal data supplied will be treated in compliance with the above-mentioned law and the reservation obligations with particular reference to what is stated in Article 7 of Legislative Decree no. 196/03;

the personal information you provide may be disclosed or transmitted to other individuals or third companies. The transmission of your information to third parties for commercial purposes is precluded in any case.

The owner of the processing of personal data is Giesse Tech Srl, in via sbrozzola, 7, 60021 Camerano (AN) email: info@giesse-tech.it tel. +39 071959252. Responsible for the processing of personal data is Bertini Sabrina.

The holder of personal data may request and obtain at any time-in free and intelligible form -, confirmation, modification, correction, updating or integration, freezing and / or cancellation of the data, in whole or in part. The user creates his own account while recording and can access at any time to modify the entered data. For any communication and / or request in relation to the processing of personal data, please write to info@giesse-tech.it

1. Right of retraction

You have the right of retraction either in written form e.g. by letter, fax or email after receipt without giving any reasons or by return of the goods, within 48 hours after receipt of the delivery. To respect the terms of retraction, cancellation or return-shipment must be done immediately. The customer will take charge of shipment costs if the item delivered corresponds to the ordered one. In other cases shipment will be free for the Customer.

The retraction must be addressed to Giesse Tech Srl

2. Returns, Complaints and warranty

Unsatisfactory commodity will be exchanged (within 2 years) . If this fails, a coupon is provided in arrangement with the customer over the purchase price or the purchase price will be refunded. In case of a justified complaint (you received different commodity than the ordered, the same commodity in repeated quantity and/or unsatisfactory commodity) you have to inform us immediately. We will as soon as possible communicate the further completion to you (return to Giesse Tech Srl the manufacturer). Trade-usual or small, technically not avoidable deviations of the quality, the colour, the width, the weight, the equipment or the design cannot be complained of. In case of a justified complaint, we will refund the shipping fees on basis of the cheapest possible mode of shipment by standard post.

3. Accomplishment of contract

The contract comes off only with the consignment of the ordered commodity to you by us.

With your order you give us a binding offer to close the contract with you. You conduct the order by entering all data during the order process and finally submit the purchase order form to us by pressing the button “confirm my order”, and if you want the commercial invoice, you may ask for it at the same time when you confirm the order .

By dispatching the commodity to you we accept the offer (your order) on contract conclusion.

Orders obligate you to the acceptance and the payment of the commodity. Should you refuse the acceptance and the payment of the ordered commodity, justifies this for us a claim for damages at a value of 10 per cent of the purchase order value, at least however 15.- EUR, and in special cases of not usually by us offered commodity up to 50 per cent of the agreed purchase price. Advanced requirements are excluded.

4. Storage of the contract text

We store your order and the order data you entered. If you should wish a printout of your order, you have the possibility to print out an order confirmation. After going through the order procedure and the pushing of the button “confirm my order” you will receive the note “Your order has been successfully processed!”. By clicking the link “my orders” at the top of the site page to the left hand you can access your order history. Here you have the possibility to access and to printout the details of your order with all entered data by clicking on “View order details”. If you indicated us your email address, you can also ask to send you the order confirmation with all entered data by email.

5. Customer Service

With questions to orders or with complaints address yourself please under indication of your order or customer number to our service:
* via email: commerciale@giesse-tech.it
* via telephone: +39-071-959252
* via fax: +39-071-959261

6. Retention of title

The supplied commodity remains until the complete payment property of Giesse Tech Srl. In the case of a delay of payment we reserve ourselves the assertion of collection expenses.

7. Claims, Limitation of liability

Claims for damages from contract, impossibility of achievement, other injury of contractual or pre-contractual obligations and from delict are impossible, as far as the damage was not caused by deliberate or roughly negligent acting or appropriate acting of auxiliary persons of the salesman.

8. Warranty

The legal warranty claims apply.(2 years)

9. Final clause

Italians right applies.

By now we offer you the following payment methods:

All payments are in advance. Payment terms are as follows:

Paypal
Secure and fast payment with your Paypal account, just using an e-mail address. PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. We accept Visa and Mastercard . Your credit card information is secured by our high encrypted secure socket layer protocol (SSL-128-Bit). Connection is coded acoording to industrial standard of 128 bit and nobody can enter it. For security reasons you must insert also your control code of 3 or 4 ciphers.

Bank transfer
You transfer in advance the order amount to our account. Your order will be dispatched after the reception of payment. We will send you our bank account information by email.